/ TAG Business leaders

As an investor and advisor, I’ve been lucky to work with all kinds of entrepreneurs over the last decades. But seeing the youngest cohort in action has been especially inspiring.

The crisis has turned so many good leaders into empathy first responders: listening to teams, administering support, patching people up. But is there a far more critical form of empathy we’re overlooking altogether?

Worth talked to Chuck Mitchell, executive director of content quality at The Conference Board, about what their recent survey revealed and how business leaders can prepare for the year ahead.