Susan Ogrodnik-Smith Chief Sales Officer-Personal Insurance HUB International

Susan Ogrodnik-Smith is a 30-year veteran of the property casualty insurance industry and is the Chief Sales Officer for Personal Insurance and oversees the Private Client Group at HUB International New England, LLC. In her current role, Susan works with family office managers, high net-worth families and trusted advisor teams to assess the unique personal insurance exposures they and their clients face. Her focus is designing comprehensive insurance programs that incorporate clients’ primary residences and vacation homes, automobiles, valuable collections of art work, antiques, jewelry and silver; coverage for watercraft and aircraft and determining adequate liability limits.

Susan and her team also help clients assess their personal security risk at home and when traveling abroad; best practices when employing household domestics such as nannies and housekeepers; risk associated with sitting on for-profit and not-for profit boards and collection management strategies.

Susan brings a unique perspective in working with high net-worth clients and brings
15 years of broker experience, in addition to 15 years of insurance carrier experience with the Chubb Group of Insurance Companies. In her tenure at Chubb, Susan held a variety of leadership positions. In 1998 she was recruited to head up account management for Chubb’s nationwide “Masterpiece at Work” program, and focused her efforts on executive and member personal insurance benefits for employers and associations. In 2000 Susan became the Director of Family Office Sales for Chubb Personal Insurance. In this role she had the opportunity to work with a number of high net-worth family advisor teams in analyzing all areas of personal risk and recommending solutions for them. In 2005 Susan joined Hub International to assume her current responsibilities.

Susan is a graduate of Trinity College in Hartford, Connecticut and received her Bachelor of Arts degree in English and Philosophy. She lives in Winchester, Massachusetts with her husband, Barry. Susan has her Certified Insurance Counselor designation and Accredited Advisor in Insurance designation.. Susan is the recipient of the 2013 Banker and Tradesman ‘Women of FIRE” award which recognizes leaders in the fields of finance, insurance and real estate. She currently sits on the boards of Art Because Breast Cancer Foundation, the Boston Estate Planning Council and Private Risk Management Association.

At a Glance

  • HUB International New England, LLC, 300 Ballardvale Street, Wilmington, MA ​01887

  • Association Member Boston Estate Planning Council
  • Education

    Trinity College, 1982-1986
    Bachelor of Arts in Philosophy and English


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