The crisis has turned so many good leaders into empathy first responders: listening to teams, administering support, patching people up. But is there a far more critical form of empathy we’re overlooking altogether?by Chris Litster
Chris Litster is the leader of Buildium, a platform that helps property managers streamline core aspects of their business, from leasing to maintenance, and build stronger relationships with property owners, vendors and residents.
A roll-up-the-sleeves business leader, Chris has more than 25 years of experience working with SMBs and enterprises in diverse sectors. He believes in empowering employees, cultivating customer relationships that last and, in his current role, helping property managers connect with residents to build real belonging.
Before his current role, Chris served as Buildium’s Chief Customer Officer, managing the customer-facing teams for the business. His previous roles include SVP and Chief Revenue Officer at Constant Contact, where he spent 10 years building the business through its billion-dollar sale to Endurance in February of 2016.
He holds a Bachelor of Arts degree in French from the University of Massachusetts, Amherst, and an MBA from Northeastern University. In his spare time, he can be found on the ski hill and spending time with his family.