“That was another mistake I made,” Jack says of Bruce’s hire. “One of the worst
things you can do as a family business is to take your child right out of school
and put him to work. The kid hasn’t had the opportunity to be in the real world.
But I got lucky—it worked out for me. My son Bruce is the youngest, but he’s
been here the longest. He’s been here almost 30 years now.” Any of his sons could handle the job—provided he had the support of the other
two. This fact inspired what may have been Jack’s fourth lucky mistake. Although
many experts maintain that successful changeover from one generation to the next
requires the founder to appoint his or her successor (see “Wine Estate
Planning”), Jack determined that his children should decide among
themselves. He discussed the idea with Dolores, then sat his sons down and
explained what he wanted them to do. Over the course of several meetings, under
the guidance of consultant Dr. Craig Aronoff, cofounder and principal of the
Family Business Consulting Group in Atlanta, the three men ultimately chose
Bruce—the youngest and the son with the least business experience—to step into
their father’s shoes as president and chief operating officer. In the following
conversation, all four Cakebreads consider their unusual approach to resolving
the succession question.
Timing is Everything Jack: The passing of the baton is a very delicate operation, because some
families are dysfunctional, and others seem to make no effort whatsoever. In our
case, I have an outside board (they don’t own anything, but they are retired
CEOs), and their comment to me was: “Jack, it’s time for succession planning, or
do you want to have the boys do it in the sedan coming home from the cemetery?" Bruce: The idea was to do our succession planning when everybody was healthy,
the business is strong, and we can all deal with the issues. When you wait for
someone to die, you don’t have control over the timing. It makes sense to do it
early. But it does take forward-thinking people throughout the whole family to
realize that this is best for the business—and to decide whether this is a
business-business or a business run for the family. | All three could handle the job, but if I picked one, I was going to alienate
two. | Steve: From the founders’ side of this, my mother and dad get a lot of credit
for being open enough to let those discussions go on before a management change
was even contemplated. This is hard to do when you’ve put so much passion into
building a company. But the beliefs that, fundamentally, the family is
successful when the business is successful and the business is successful if the
family is successful really go hand-in-hand.
The Family Pact Jack: I thought, “Let’s decide now.” But I agonized over this. All three of them
could handle the job, but if I picked one, I was going to alienate two, and it’s
never been pulled off in this valley that a family business has transitioned
from one generation to the other without losing a family member somewhere along
the line. So I came up with this brilliant idea that it’s not my problem—it’s
their problem. I got all three of them in the office, and I said, “OK, here’s my
plan.” We got them some professional help—we didn’t just throw them off the deep
end of the pool—and it took them about a year and a half to figure out which one
of them the other two would support and trust. Steve: It was fairly insightful of my parents, the board and my two other
brothers to perceive that, if the three of us didn’t agree on who the successor
was, that individual would have one hell of a time leading the company. Once we
got to that conclusion, it was really down to the three of us hashing out who
was the best person to take the company forward.
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