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Best Practices
Trust Busting
Fran Hawthorne
05/02/2005


Many beneficiaries, however, chafe under such restrictions. Over time, as succeeding generations of family members demand greater say in how the trust is managed, the relationship can become positively rancorous. When the unresponsive trustee is a family member—for example, a child who oversees a trust for his siblings—the situation often becomes even more difficult. “That person may see their job as trustee as doing what Mom and Dad wanted,” Shiller says.

TOP VIEW
Wresting control of a family trust from an appointed trustee can be as simple as filing a request with the institution that oversees the trust. But many times, this process is much more complex, expensive and angst-ridden. In difficult situations in which beneficiaries and trustees cannot agree on a solution for altering their working relationship, judges and arbitrators can step in to hammer out a binding resolution.
Such is the case with Susan, a woman in her late 40s who lives in the New York area. She moved to fire her younger brother as trustee of a life insurance trust two years ago, after he hesitated to perform actions she requested. First, as trustee of another life insurance trust, he delayed transferring proceeds to her son’s college trust, pushing the date past December 31 and forcing Susan to pay an extra year’s taxes. One year later, Susan had a three-week window of opportunity to revoke another insurance trust that had been performing poorly in order to retrieve her premium. Fearing that her brother would again stall, she asked him to resign as trustee. “He absolutely refused,” she says. So she invoked a provision in the trust allowing her to name a third party, a trust protector, to fire him. “Our relationship really was altered,” Susan admits. “I’m angry at him. I’ve spoken to him about other things only when I have to.”

Last year Shenkman asked his 83-year-old mother to resign from a trust for his three grandchildren. She was mentally alert but, as Shenkman puts it, “I thought it best to make the transition while she was able to sign documents without an issue.” The paperwork totaled one paragraph, and his sister replaced her.

Change Management
Robert, Susan and Shenkman all had it relatively easy. All three could enact provisions in their trusts to allow them to make needed changes, and only one faced resistance. “We feel pretty strongly that if the client doesn’t want us, then we don’t want to tie the client to us,” says Gail Cohen, general trust counsel at Fiduciary Trust International in New York, which manages roughly $4.5 billion in trust accounts. Cohen adds one caveat: “If there is an appropriate trustee who can take over.”

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