 |
On a warm summer day last year, Al Hirschfield answered the telephone in his
Jackson, Wyo., home to find Rob Horowitz on the other end. Horowitz, a veteran
money manager, wanted Hirschfield’s advice on how to deal with a troubled
company.
Horowitz was one of a contingent of creditors who, in order to
recover their losses, were going to become shareholders in Peregrine Systems, a
San Diego-based software company about to emerge from 11 months of operating
under Chapter 11 bankruptcy protection. They needed a new board to steer the
company down the bumpy post-bankruptcy path. At 68, Hirschfield is a veteran
chief executive and director who has spent a major part of his career turning
around troubled companies, starting with Columbia Pictures in the 1970s. Before
long, he found himself agreeing to at least think about joining the board.
What Hirschfield would face at Peregrine was a company that was down to 600
employees—from 1,700 before the bankruptcy—and that had been forced to trade on
the pink sheets since Nasdaq delisted its stock in late August 2002 for failing
to comply with a number of exchange requirements, including submission of
audited financial results. The problems had begun when the Securities and
Exchange Commission and the Department of Justice alleged a case of accounting
fraud. Three former top executives admitted to overstating revenues by $509
million over a 33-month period, including inventing $225 million of software
sales that never took place. The company reported revenues of $441.2 million in
the fiscal year ended March 31, 2002, but had to restate its earnings for 2000,
2001 and 2002, which turned its profits into large losses. For 18 months before
the creditors took over two-thirds of the ownership (former shareholders
retained the balance), the business had done well; orders were flowing in,
and the company expected to turn an anticipated $8.2 million loss in 2004
into a $44 million profit by 2007. In order to realize that potential, Peregrine
needed the help of strong directors who would be able to complete the
restatement of financial results, negotiate a final legal settlement, rebuild
confidence among customers, and seek a re-listing for the stock.
Those of us
who are of Hirschfield’s mettle can expect to receive similar phone calls as
dozens of Chapter 11 survivors, ranging from telecom giant WorldCom to venerable
battery manufacturer Exide Technologies, scramble to build brand-new boards.
Headhunters, CEOs and creditors-turned-investors are turning to former
executives who are in their 40s, 50s and 60s—people who have extensive
experience running companies and, often, deep knowledge of a particular
industry. Many potential board members, however, have taken a step away from the
corporate rat race, selling the companies we built from scratch or otherwise
retiring. With enough wealth for ourselves and our heirs, it is no longer
necessary to work, although we are not yet ready to spend the rest of our lives
on the golf course. When the call comes, most of us might expect to react the
same way Hirschfield did; we will wonder if there is anything at all in it for
us.
TOP VIEW Sooner rather than later, nearly every not-quite-retired executive will hear
from a recruiter for the board of a deeply troubled company, with a plea to lend
much-needed expertise and sobriety to the anticipated turnaround. It is a dirty
job, but those of us who enjoy a challenge will find both psychological and
financial rewards, provided the company does have the potential to reverse its
past misfortunes. | At a glance, joining the board of a company emerging from Chapter 11
with a freshly wiped slate might sound like a safer proposition than becoming a
director of a troubled company. In practice, however, to succeed in overhauling
a bankrupt company, a board member must be a diplomatic virtuoso with a flair
for psychology and marketing, not to mention an instinctive finesse for
bottom-line decisions when the bottom line is somewhere near the center of the
Earth.
“You do not have liability for bad past decisions, but you do
have responsibility for fixing them,” says Michael Embler, vice president for
Franklin Mutual, who currently sits on two post-Chapter 11 boards, Kindred
Healthcare, formerly Vencor, a Louisville, Ky., operator of pharmacies, nursing
homes and hospitals, and AboveNet, formerly Metromedia Fiber Network, in White
Plains, N.Y., which trades on the pink sheets.
The job takes a great deal of
time for people who had been entertaining plans to kick back a little bit;
each board is likely to demand at least 40 hours a month and attention to issues
ranging from regaining the confidence of customers to delicate negotiations with
regulators and accountants. The directors need to represent—simultaneously—the
interests of creditors-turned-shareholders, whose primary goal may be a quick
and profitable sale of their holdings, and new investors looking for longer-term
rewards as the company reinvests and expands its business. The board must
address the fundamental issues that caused the bankruptcy in the first place,
issues that might be company-specific but could also be symptomatic of the woes
of the industry or the economy. The position presents a challenge that a former
executive with energy to spare might welcome, the way an auto-racing enthusiast
welcomes the challenge of competing in the Paris/Dakar Rally. Still, no one gets
to be director material by driving blindfolded.
Dodging Icebergs Hirschfield knew what he was up against, having served on
two other post-bankruptcy boards, Carmike Cinemas, a Columbus, Ga., movie
theater chain that had hit financial difficulties in the wake of an overly
ambitious expansion, and WilTel, the successor to Williams Communications, which
had been one of the high-profile telecom bankruptcy cases in the spring of 2002.
“I knew I couldn’t give Rob an immediate answer,” he says. “I didn’t want to
sign on to take a cruise on the Titanic.” At Peregrine, the former creditors,
who were drawing upon their network of contacts to find directors, were asking
Hirschfield to fill a slot on what would prove to be the company’s fourth board
in less than two years. Members of the original board had resigned or been
dismissed by September 2002, when the company filed for Chapter 11 protection
from its creditors. Recruiter Michael Nieset, a partner at Heidrick &
Struggles, handpicked the second board after Peregrine’s then-CEO, Gary
Greenfield, called him on his cell phone while he was racing in transit at
O’Hare airport. “Can you get out here and build a board for me, pronto?”
Greenfield asked. “I need them yesterday.”
Within six weeks, Nieset had
assembled a slate of board members whom he felt had the right combination of
governance skills, industry expertise and financial acumen to steer Peregrine
through its turnaround and who “would be seen by anyone looking at Peregrine as
a world-class board.” Its members included Thomas Weatherford, recently retired
as chief financial officer of San Jose-based Business Objects, as chairman;
Richard Koppes, former general counsel of CalPERS, the California pension giant,
to head up governance; and, for industry expertise, venture capitalist Peter van
Cuylenburg and John Mutch, former chief executive of HNC Software.
“We need to find people who can stand the increased scrutiny that boards
are getting these days, especially if they’re coming back after a
bankruptcy.”
—Jim Jenkins, Mellon HBV | Mutch,
the only member of the second board to survive a series of resignations and who
is now CEO of Peregrine, says his primary motivation was the challenge of trying
to restore Peregrine’s position in the San Diego technology community. “If I
could be helpful,” he says, “it would be wonderful.” Just as interesting, he
confesses, was the chance to learn, first-hand, how a company makes its way
through the bankruptcy process. But it would be tricky: When the second board
met for the first time on St. Patrick’s Day in 2003, “we had to start from
scratch,” Mutch recalls. “We had to form a board structure, decide who is going
to be chair, who is going to be on what committee, on day one, without much more
understanding of the people we were working with than we could get from their
resumes.”All too soon, board number 2 encountered one of the major
challenges for many directors of post-Chapter 11 companies: finding a way to
work with the company’s creditors. At the urging of Greenfield, who believed
Peregrine had a stronger future as an independent entity, the board rejected a
bid from Hewlett-Packard to buy the company for $250 million, which was more
than creditors believed the company was worth. The relationship between
Greenfield and the creditors soured, and when creditors won two-thirds of the
equity in the final bankruptcy settlement, they demanded control of the board.
Until then, Greenfield says, “the thinking had been that this board would serve
as the nucleus” of a new, permanent board of directors, but creditors saw things
differently. Even as cleanup began after the company’s “Back to the Black” party
on a hot Thursday night last August, creditors announced the formation of board
number 3, dominated by their own members. Greenfield resigned, and Mutch
succeeded him.
Governance experts argue that it is hard for a board
dominated by former creditors to restore a company’s credibility. “Their
priority is not spending money on infrastructure, governance, risk management
and other things that give companies a solid long-term operating structure,”
says Robert Bostrom, managing partner of the New York office of law firm Winston
& Strawn. In Peregrine’s case, the creditors understood that and acted,
approaching Hirschfield and others to take their places.
BEFORE YOU JOIN • Consider the causes of bankruptcy and see if they
are conditions the board has the power to change.
• Investigate
whether potential liabilities remain in place.
• Shield your personal assets from future liabilities. | It took Hirschfield
about a month to decide that he would be willing to join Peregrine’s fourth
board. He sifted through mountains of financial documents and talked to other
directors. Then he flew down to San Diego for intensive talks with key managers.
Andy Brown, former chief financial officer of Legato Systems, another new board
member and head of the audit committee, undertook similar due diligence. “I had
to understand the risks,” he says.
The new directors agree it will take
another year or so before Peregrine has shaken off the legacy of the fraud and
bankruptcy and their task becomes easier. For now, being a Peregrine director
means biweekly meetings on Tuesday afternoons for at least two hours, all by
telephone; Brown dials in from his Silicon Valley home office, Hirschfield from
Wyoming or his second home in Los Angeles, while Mutch sits in Peregrine’s San
Diego head office. They know the board cannot afford to tolerate poor attendance
at the meetings. Only once has a Peregrine director missed a board meeting, says
Jim Jenkins, a portfolio manager at distressed bond investment firm Mellon HBV,
a division of Mellon Financial Services. “Then it was only because he was stuck
on a plane.” No Sinecure-Seekers Directors cannot be prima donnas, Jenkins says. “We
need to find people who can stand the increased scrutiny that boards are getting
these days, especially if they’re coming back after a bankruptcy,” he notes. “It
is destructive if you have some jerk with an enormous ego who wants to do
everything his own way.” Anyone inexperienced in crisis management, or
uncomfortable dealing with thorny or potentially controversial decisions, also
may find themselves out of place in a boardroom such as Peregrine’s.
For
Hirschfield, once he had established that the company’s business was viable, the
decision to join came down to whether he felt he could make a difference—and
whether he believed he could have fun. Directors’ pay may be rising, but he does
not need the cash and had not been looking for another board seat. “You choose
to do this, so it shouldn’t be agony; it should be fun and fulfilling,” he says.
“I’m not a technologist, but I just love hanging out with all these young,
enthusiastic guys and learning. I’m having a great time.”
Art by Jean-François Martin |