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Best Practices: Family Office
Trust Busting
Suzanne McGee
10/01/2004

D. Fort Flowers of Houston says that when he first discussed establishing a private trust company with the Fruehauf family a decade ago, “There wasn’t even a name for what we started to think about doing.” Flowers, 43, is the grandson of H. Fort Flowers, who founded an engineering and manufacturing empire in Ohio in 1915; the Fruehauf family wealth creator was August Charles Fruehauf, who pioneered the building of semi-trailers in the early 20th century. By the 1990s, family members found themselves tangled in a Byzantine maze of interlocking and overlapping trusts. To simplify matters, they created a private trust company, a corporation with one set of managers and directors, charged with overseeing all their trusts and related family office matters.

Private trust companies have actually been around for many decades, although they are now growing in visibility due to the profusion of family trusts, and families’ desire to streamline them. While a large and complex array of trusts is not, in Flowers’ view, a problem in itself, the logistics—in particular the need to find trustees for the multiple entities—can become overwhelming.

“Individual trustees get old and die,” Flowers says. “Then you’re faced with the need to replace them, over and over again. At any given time, we were looking for trustees for lots of different trusts.”

In their new trust company, which they christened Sentinel Trust, the Flowers and Fruehauf dynasties found a way to manage their respective trust networks more efficiently, integrating investment, estate and tax planning strategies and structures. Sentinel received its charter in early 1997; within six months the founders opened it to other families. “We realized we could build a stronger, deeper organization and offer cost-effective, top-quality service on everything from investments and trust management to family office services,” Flowers explains.

We have one family looking at setting up a private trust company, in part because when they want to have a meeting of the trustees, they have to rent an auditorium.
Sentinel is just one of several hundred private trust companies that have been established by families struggling to manage their assets more rationally. “Trusts are wonderful, one of the most flexible and powerful legal devices we have, and that’s why they proliferate,” says Glenn Kurlander, managing director of family wealth advisory services at Smith Barney. With little effort, most families end up with at least a few dozen trusts in the first two or three generations.

Clearing the Thicket
Trusts multiply as each family member sets up educational or charitable trusts, or special-purpose trusts of other kinds, such as ones that hold business assets for the benefit of family members. In the first few generations, says Wally Head, president and chief operating officer of Chicago-based Family Office Exchange, the best strategy may simply be for the family to turn to a law firm, private bank or accounting firm to design a streamlined way to track cash flows and prepare tax returns. At some point, however, the standard team of advisors is no longer enough, nor is the family office.

TOP VIEW
Trusts serve myriad purposes, but having too many of them can create a logistical nightmare. Private trust companies, which take on all of the responsibilities and liabilities of administering family trusts, may be one solution, but they have been slow to catch on.
Brenda Sallstrom, now chief investment officer at Crosswater Financial in Minneapolis, spent nine years running a family office for four generations of a family in the Midwest, during which time its legal entities, including trusts and private partnerships, nearly doubled in number, despite her best efforts to rein in growth by periodically collapsing or merging trusts. “I would hate to see how many entities they have today,” she says. Tom Livergood, chief executive of Family Wealth Alliance and a family office management consultant, says he once went in to advise a family office on improving its efficiency only to find it had more than 80 trusts. “And this isn’t a dynasty, just a two-household, two-generation family,” he recalls, still horrified.

“In many ways, having too many trusts is a wonderful problem to have, as it means the family has substantial wealth,” says Delaware attorney Thomas Pulsifer, a partner in Morris, Nichols, Arsht & Tunnell in Wilmington. However, a profusion of trusts can make us feel as if our success is pinning us to the wall. Without coordination and a uniform investment philosophy, the aggregate returns can suffer. In other cases, the problem is not necessarily quantitative, but logistical. A fourth-generation member of a wealthy family trying to tap a trust’s assets to launch her own business may find it takes weeks to figure out what trusts she can ask for a disbursement—and weeks more to get the approval of trustees. Then there are basic communication challenges: “We have one family looking at setting up a private trust company, in part because when they want to have a meeting of the trustees, they have to rent an auditorium,” says Debbie Cox, a managing director at JP Morgan Private Bank in Dallas.
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