Getting Around
For trips around town or an excursion out of Santiago, consider hiring a private car rather than a taxi. Private cars are surprisingly affordable, and the drivers are more likely to speak English.

Tipping
A 10 percent tip is standard in restaurants; this may be added to the bill. Taxi drivers are not tipped, unless hired for an extended trip. Porters & ushers should be tipped about $1.

Business Etiquette
Business gifts, when they are given, should be of good quality, but not so lavish that they could be misconstrued as a bribe. Women should not give gifts to men; the intent can be misconstrued. Business clothes should be conservative in color and design; grays, blues and blacks are best. Women should wear business suits with skirts and high heels.

January and February are poor months to conduct business because many people take long vacations. Business appointments are made through a secretary. Referrals or third-party introductions help a great deal in starting business relationships.

Social Etiquette
Chileans tend to stand much closer to the person with whom they are speaking than Americans do. Holding a palm up with fingers spread out is a vulgar sign, as is hitting an open palm with a fist. Avoid expressive hand gestures in general.

Chileans tend to avoid the word no; take care to ensure this does not cause misunderstandings. Haggling is not acceptable in Chile’s street markets. A handshake is sufficient for men and women on the first meeting, but hugs are common as relationships develop; women greet each other either with a quick kiss on the right cheek.

As in many Spanish-speaking cultures, most Chileans use two last names. The first is the actual surname. The second is the mother’s maiden name.