Did you always know you wanted to be part of your family’s
firm?I wanted to be an actress until
I was about 20. Then I realized maybe I just pictured myself accepting the
Academy Award and not getting excited about doing summer stock in Des
Moines. I worked at Lebenthal during the summer and vacations, so in a
way I fell into it. I started at Kidder Peabody, spent two years there and then
went to Lebenthal. I didn’t quite realize when I was getting my foot in the door
that it was going to be quite difficult to get my foot out. In a way, this
Merrill deal has enabled me to do that; it was the cleanest way to break. [It
is] not what I would have wanted ultimately, but as much as I am deeply sad
about the loss of Lebenthal, I also am strangely unfettered. Often when a family business is successful, the children do not
perceive a need to work. What drove you to want to work? In certain families there is a work ethic, and we have that in our family. Look, my grandmother
worked until she was 93, and my dad has basically worked seven days a week for
most of his career. I was thinking this week, "Gosh I’m not lounging around
watching soap operas." Not that I should be doing that, but why aren’t I? And
then I realized it’s just part of the DNA, the way I’ve lived my life. How did you reinvent the business? I joined in 1988 and became president in
1995 at 31. I joked that dad made me president because he thought it would make
a good ad–and it did. I spent six years diversifying the business, cleaning it up. It
had not been profitable for a number of years. I made it profitable in every
year I ran it. I was really excited with what we were able to do. But there are
a lot of frustrations in a family business, and my dad and I had different
ideas about how we wanted it to grow. He was still chairman and majority
shareholder. There were other family members who didn’t work in the business who
were shareholders who wanted their money at some point, and so I came to the
conclusion that I could build it by selling it. That is a double-edged sword, no doubt about it. The years
post-sale to Advest [in November 2001] were difficult; when you go from being in
control and only having your dad to deal with to being part of a bigger
structure and corporate politics, it’s a struggle. How successful was the business when you sold it? It was about $20 million in [annual]
revenues. The profitability varied, but we had about a 15 percent margin on the
business. Each million-dollar increment over $20 million would have had a very
significant impact on the profitability. But when we sold, the valuation was in
large part a function of the brand, not just its net earnings. In the years after that, Lebenthal went from one office to
seven, from 40 employees to 80, from $20 million in revenues to $30 million. It
was really in the process of doing what I had wanted it to do. It was exciting–I
loved the people who worked for me, I loved seeing it grow and being a part of
building it piece by piece. But I had a really, really tough time with the
people I worked for. Suffice it to say, it’s very difficult to go from running
your own show to having other people to answer to.
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