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A New Star at C Level
Mark Polansky
05/03/2004
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Most large
corporations in almost every industry now realize the importance of having
technology labs where information systems staff evaluate new technologies, they
report to the CIO, who has the job of determining how each new innovation might
change daily operations or the customer experience. At consumer products
companies right now, CIOs are addressing the challenge of adopting radio
frequency identification, which involves inserting a tiny tracking chip in cases
of inventory. Wal-Mart is leading a mandate that suppliers incorporate this
technology to automate their inventory management in much the same way that EZ
Pass has automated toll collection.
Such intelligence will require
significantly larger systems for collecting, managing and analyzing data.
Powerful analytic tools will sift through mountains of data to spot emerging
trends and patterns. Over the next few years, the CIO will evolve rapidly from a
supplier of information to a provider of the kind of insight that drives
business value.  | Mark Polansky is the information technology practice leader for North America at
Korn/ Ferry International. |
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