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| First Person |
Soul Food
Danny Meyer (as told to Constance Gustke)
08/02/2004
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We
also go to any lengths for our customers. At Tabla, a couple walked in and one
of them said, “I left my cell phone in a taxi, and I’m so upset.” Then halfway
through the meal, the woman discovered she had left her purse in the same taxi.
Their meal was going to be ruined. We said, “You don’t have to worry about the
meal, it’s free.” Someone in our office called the number on the cell phone for
half an hour; finally the taxi cab driver, who was in the Bronx, picked it up.
We sent someone up to the Bronx, and when the couple were ready to leave, we
presented the cell phone and the purse to them. Opportunities to offer
hospitality get presented to us every single day.Danny Meyer has launched five world-class restaurants and a jazz club in his
nearly 20 years as a restaurateur. His first restaurant, the Union Square Café,
was voted most popular in the New York 2004 Zagat Survey. His Gramercy Tavern,
Eleven Madison Park and Tabla are among the top 20 favorites. Meyer is also a
tireless leader in the fight against hunger, serving on the boards of Share Our
Strength and City Harvest, and he is chair of the Madison Square Park
Conservancy. He is currently working on a book, Rare and Well Done. An elfish,
enthusiastic man, Meyer is an avid believer in going to any lengths to serve his
many loyal customers.
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