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That a 57-year-old divorced Greek immigrant would become the reigning queen of online
political chat might come as a surprise to the legions of teens and
twentysomethings who frequent discussion forums on the Web known as blogs. But
that’s exactly what Arianna Huffington did. In May 2005, this author, lecturer, Cambridge graduate, mother of two and
now Internet impresario founded the Huffington Post, an online discussion forum
that attracts 3.5 million visitors daily. Technorati, a media analysis firm
that tracks more than 105 million blogs, ranks the blog as one of the top five
on the Web in terms of the number of sites linked to it. More importantly,
however, Huffington and her business partner, former Time Warner executive Ken
Lerer, successfully turned the Huffington Post into an extremely rare thing in
the blogosphere: a financially sound forum with an advertiser-driven revenue
model. Within one year of its launch, the site attracted $5 million in venture
capital from SoftBank Capital—a VC firm with offices in Boston, New York and
Buffalo—and Greycroft Partners in New York, both of which specialize in
digital-media investments. (Since then, there has been a second successful round
of VC funding.)
Huffington, Lerer and their original investors, who kicked in a
reported $2.5 million in seed money, have reaped handsome returns. Furthermore,
the Huffington Post, with its celebrity contributors and golden visitor
demographic—postgraduate, upper-income—is quickly becoming the blueprint for
blog success. Huffington won’t disclose exactly how much advertiser revenue the
blog generates, but it is sufficient to support a growing staff of 45 on both
coasts. (Lerer has said publicly that he expects the Huffington Post to be
profitable by some time next year.)
 | | (Photograph by Kevin Lynch.) | This success was not a given, as Huffington herself concedes.
She is a politically polarizing figure who very publicly went from being the
wife of an affluent Republican politician to running as a populist candidate for
the California governorship to becoming a contrarian, left-leaning media gadfly.
Her launch of the blog was greeted with derision by many in the media. Yet she
prevailed. From her Brentwood home in Los Angeles, she recently discussed the
Huffington Post, its winning business model, and how she found the courage to
stare down her critics and rewrite the rules of new-media success.In the Huffington Post [HP] you’ve created a very successful
new-media venture. How have you succeeded in an arena where so many others have
failed?
The key to our success was our
timing. We were the first to do a collective blog with multiple voices. At the
same time, we have breaking news constantly refreshed, together with opinion on
that breaking news, as well as on topics that are more perennial. The
combination of those factors coming together for the first time online, with a
certain attitude and with a really good, clean design, is the winning
formula.
After being live for a relatively short time, you were able to
line up venture capital investors to invest several million dollars, which is highly unusual in the
business of blogs.
SoftBank has done
two rounds of financing for us. Originally, the
Huffington Post was financed primarily by our family and friends. People who
really believed in what we were doing put in $100,000 each and probably thought
they would never see it again. Shortly thereafter, they were able to cash out
and take back three times their investment. That’s when SoftBank came in with
its first $5 million. How active are your venture capital investors in HP’s strategic planning and growth?
What has been great for me is
that I love who I’m working with. Eric Hippeau [SoftBank’s managing partner] has
been not just an investor, but an incredible strategist. He and his colleagues
really understand new media. They never interfere with content, but in terms of
helping us see the direction we are taking and our expansion, they do play an
active role. It is like a dream to have a great partner who is strong where I am
weak. You know, I studied economics at Cambridge, but it has never been
something that interested me. My eyes glaze over when I am given too many profit
and loss statements to look at.
When you founded HP, did you see it more as a business venture or
as an expression of your passion for politics?
The Huffington Post certainly was an expression of my passion and the passion of my business
partner [Ken Lerer]. We were introduced at a dinner in New York by some mutual
friends, Tom Freston [the former president of Viacom] and his wife, Kathy, and
we hit it off right away.
During the 2004 presidential election, we watched the way the
media were covering the campaign, and we saw a clear need for a different
approach to covering news and opinion. That was really the impetus behind
creating the Huffington Post. We always knew we wanted to be
advertising-sustained, but we didn’t know if it would be advertising-sustained
at the level of six employees [the number it started with] or 45 employees [the
current level], or how large the venture would grow. Will blogs, as a media sector, eventually become attractive
investments, or is the Huffington Post just a lucrative fluke?
As in everything, there are blogs that are incredibly good investments and blogs that are
not. It’s not the blog itself, but how you do it. The idea of blogging—it’s in
real time, it’s a personal view on what’s happening, it has more intimacy and
more directness—really resonates. You have corporations using it, as well as
CEOs. People know it is for real. It’s hard to fake a blog because you can see a
blogger’s fingerprints. This type of communication is much more effective than a
press release because it is personal. And that’s where the value lies.
How integral is your public persona to your blog’s success?
It’s hard for me to answer that,
but I think that in general, the Internet is very personal, very intimate, so it
requires voices behind opinions. At HP there is always a human being behind the
expression of an opinion and—not just in my case, but in all the successful
Internet ventures—you can identify a person behind the venture or the opinion
expressed.
That’s true. I visit many different opinion blogs, and the
anonymous ones don’t seem particularly legitimate. Their bloggers are just
railing.
Even with comments, which are
traditionally anonymous, our policy has been that you have to register to
comment on the Huffington Post. Even from the early days when we could scarcely
afford it, we invested in 24/7 comment moderation. We are the host, and we vouch
for the nature of the discourse. So if people comment on your blog, they may be
critical, but they are not going to be allowed to use ad hominem attacks. That
is our policy on commenters: We do not want people hiding behind anonymity to
act like trolls and take unfounded shots at someone.
There are those who dismiss political blogs as being too partisan, even intentionally
unfair.
You know, fairness doesn’t mean
you don’t have a position. It means that you are being fair to both sides. When
you have a position on the war in Iraq—which we did, which was that we should
not have gone in—everything we wrote, on both sides of the issue, had to be
fact-checked, accurate and fair.
When you launched your blog, some in the press dismissed it as a
vanity project and a superficial online soapbox for Hollywood liberals. Did that
chilly reception ever make you question what you were doing?
There were a lot of
people who did not expect us to succeed, and in fact, we did not know if it
would succeed or not. I say in my book On Becoming Fearless, often the things
you most want to do are the riskiest, and you don’t know if they are going to
work or not. The lesson is, don’t be afraid of failing. If you are, you will shy
away from anything with a component of risk, and the best things do have a
component of risk. A lot of my friends said, "Why do you need that? You have
your books, your column, your speaking. Why do you need to venture into the
Internet? This is a young person’s business—twentysomethings do this." For me,
this is a question of our lives. If we can follow our passion, sometimes we
succeed and sometimes we fail. I know I’ve failed plenty of times.
Who was your first contributor?
The first person I invited to
blog was Arthur Schlesinger. When I called and asked him to blog, he said to me,
"What’s a blog? Why don’t I take you to lunch so you can tell me." So we went to
the Century Club in New York, and he and I were the youngest people there. I
talked to him about blogging, and he said to me, "I really don’t use email." I
said, you can fax it to me, so he faxed me his blog. One day, soon after we met,
the president gave a speech on the Yalta Accords, and Schlesinger had been a
part of all that, and he blogged immediately about its meaning. This was exactly
what we wanted to achieve.
The Huffington Post quickly went from being a blog offering opinions to a player in national
events. I’m thinking specifically of your contrarian coverage of the Judith Miller episode
[involving information on CIA employee Valerie Plame leaked by White House staff
members, and the subsequent investigation led by special counsel Patrick
Fitzgerald]. You asked a lot of very pointed questions that mainstream media
sources overlooked.
That was exactly what we want to
do. When the conventional wisdom was that Judy Miller was the Joan of Arc of
journalists, we looked at that and said, "Was she really?" We wanted to expose
her role in selling the president’s lies. The conventional wisdom is often
wrong, and yet it congeals very quickly. Joan Didion observed that in national events, once the media
chooses a preferred narrative, that’s it—they ask no more questions and tell no
other story.
Joan Didion actually wrote the
best piece about Bob Woodward, long before anyone else began to question his
work. She called his writing "political pornography." Great! I love that. That
was an amazingly prescient piece given Woodward’s later work—actually being in
the White House and missing the story on Iraq in two books.
You have created a business model that meets the needs of four
constituencies: your contributors, your visitors, your advertisers and your
investors. People have been trying for a decade now to do that with online
ventures, and so many have failed.
People have said, "You have an
interesting business model—you don’t pay your writers." [Laughs]
I know several publishers who would like to know how you get away
with that.
What we found is that we provide
our writers with a platform that gets their views out there in real time. We
maintain that platform, we keep growing the number of people who come to the
platform, and we get the content out. A lot of people link to us. People come to
the site for many different reasons and in many different ways.
So the idea is: A) We want the regulars to be able to write
about their interests. B) We want people who may not know about the Huffington
Post to discover it because, for instance, a young actor like Ryan Reynolds has
blogged, or Jamie Lee Curtis has blogged or Perez Hilton links to us. Suddenly
we notice we get clicks from people who probably have never heard of us before,
and they come to us because of someone or something that interests them on
another site. They will come and discover the politics on HP, and we will have
expanded to a new audience.
HP offered a forum and a home for a lot of left-leaning political
types during what some of them call the "wilderness years" before the Democrats
retook Congress in 2006. Will George W. Bush’s departure from office dampen the
passions of the bloggers who have made your site successful?
I don’t think so. First of all,
I think that one of the goals of HP is to help us move away from the right-left
framing. I think it is obsolete, and it makes it harder for us to see what is
really happening. If you take some of the biggest issues of our time, such as 70
percent of the people, Democrats and Republicans alike, want to bring the troops
home from Iraq, that is not a left-wing position. Universal healthcare is also
not a left-wing position. Mitt Romney, a Republican, brought it about in
Massachusetts. Healthcare has become an issue with many corporations. That is
why the framing of this is so important. That’s another kind of passion of mine:
to look at issues with a fresh perspective instead of with these labels.
In the broader media landscape, what role will blogs play in 10 years?
There is a convergence taking
place. Mainstream media are moving into blogs, some of them with a lot of
success. The Washington
Post has some great bloggers, as do the
National Journal and the Atlantic
Monthly. At the same time, blogs such as the
Huffington Post are moving into original reporting. Josh Marshall’s blog,
Talking Points Memo, broke the story on the U.S. attorney scandal. They used the
"wisdom of the crowd" method: Somebody in Arizona noticed that a U.S. attorney
was fired in Arizona, somebody else noticed in San Diego, and they connected the
dots.
Some say that with HP you are laying the groundwork for a media
empire. Will you eventually bring your two daughters into the family business?
I don’t think of it that way. My
daughters are very interested in the Huffington Post. One of them worked as a
comment moderator. They love to go to our offices in New York, because, first of
all, everyone there is closer to their age than to mine. That is such a great
place for teenagers interested in politics. While my daughters do love it,
ultimately what they want to do with their lives is much their own decision.
They have to finish high school and college first. The thing that I want for my
children is for them to find their passion, whatever that is.
In 100 years, will Rupert Mur doch’s heirs be offering top dollar to your heirs to buy
controlling interest in a Huffington media conglomerate?
[Laughs] I don’t have five-year
plans, much less life plans. The great thing about life is that the best things
that happen are not planned at all.Right now, I love what I’m doing, and I’m
putting all my energy into it. I could spend 12 hours a day just working on the
site, editing new content, bringing in new contributors. I feel that anywhere we
want to go, we can do it there. |