Even a talented staff, compelling
social mission and strong support are no guarantee of success for a nonprofit.
Consider the case of the Milwaukee Public Museum, which went broke in 2005.
The pride of Milwaukee is now buried under $28 million in debt
after spending heavily under the spell of the Field of Dreams
mantra: "If you build it, they will come," an attitude plaguing all too many
nonprofits today. This spurred the venerable museum to open stores across the
state of Wisconsin, buy a 50 percent stake in an IMAX theater, open a new
butterfly house and launch splashy new exhibits. The institution even started
selling chocolate bars made from the cacao derived from another of its
acquisitions—a rain forest in Costa Rica.
The increasingly common spectacle of a nonprofit flameout like
that of the Milwaukee Public Museum is at one end of the spectrum. At the other
end are thousands of cash-starved nonprofits quietly withering and even dying
with little or no fanfare. As different as they may seem at first blush, both
extremes illustrate the same point: It is a devilishly difficult balancing act
that allows nonprofit managers to maintain quality and service levels while
operating a business that the commercial sector will not and cannot take on.
Always delicate, that balance is virtually impossible to strike in the absence
of accurate financial information that can be readily understood by management,
board and funders alike.
Getting such information is often complicated. Most executives
in the nonprofit world are focused on mission—not on capital structure, revenue
strategy, lines of business analysis or cash flow. Nonprofit accounting itself
tends to obscure rather than clarify. Board members are often awash in extensive
spreadsheets and unfamiliar financial terms. Of the museum debacle, an auditor
for Milwaukee County told The New
York Times: "A lot of information they were
getting was modified, adjusted, confusing. The weekly financial reports . . .
were 80 columns wide, but the three numbers you’d need to really get the picture
weren’t there."
Most executives in the nonprofit world are focused on mission—not on capital structure, revenue strategy, lines of business analysis or cash flow. | What nonprofit managers, board members and funders require—but
often do not get—is both access to capital itself and, even more importantly,
access to easily understood, timely financial and capitalization information,
viewed in a context of mission and capacity metrics. We have learned a lot about
this at Nonprofit Finance Fund, where we have spent 25 years making loans,
largely unsecured, to nonprofits. Our success—450 loans totaling $155 million
with a write-off rate of less than 0.3 percent—gave us some insight into
developing a financial analysis system that takes the nonprofit audit process
beyond its traditional limits.
Capital Clues Our analysts sort audited information (preferably at least five
years’ worth) and re-present it in graphs and charts that board members and
staff can scan. These track trends, profitability and liquidity and reveal the
relationship of finance and liquidity cycles to programs.
The symptoms of undercapitalization found most frequently in
our reviews include:
- The Milwaukee Museum syndrome, or program plans that call for
expansion in the absence of sufficient operating surpluses to finance
growth.
- Equally troublesome as a cash shortage is having cash but being
unable to use it where and when it is needed because of the unique nonprofit
phenomenon of restricted donations.
- Using unrestricted net assets as a measure of operating
viability. Some programs may have negative liquid assets while showing positive
unrestricted net assets.
- Structural operating deficits that are obscured or even
deliberately hidden because of growth, access to reserve funds, endowments or
the inappropriate or premature use of restricted liquid assets.
These are do-or-die days for America’s nonprofits. Even the
best and most high-minded organization operates in a state of uncertainty,
teetering on the knife’s edge of success or failure. But nonprofits increasingly
understand there is such a thing as a nonprofit business, with its own rules and
dynamics. The growing acceptance of that reality is good news for the rest of
us. We get to live in a world of hardier nonprofits that can grow faster,
survive longer and use dollars more efficiently to accomplish the good works
that make our communities better places to live. Art by Matt Mahurin.  | Clara Miller is president and CEO of Nonprofit Finance Fund, based in New
York. |
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