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Best Practices: Philanthropy
Saving a Spendthrift
Matthew Schuerman
08/01/2005

Joyce Veterane dialed her husband’s cell phone and caught him as he was rushing through an airport on the way to a business meeting. “My first reaction was, ‘What the heck is going on?’ ” says David Veterane, a founding partner of an investment firm, of that morning in February 2003. His wife, at home in Seattle, had just read the news that the nonprofit known as A Contemporary Theatre (ACT), which the couple had been supporting for 30 years, had debts of $2.7 million, only $3,000 in its checking account and needed to raise $1.5 million immediately or face bankruptcy. Joyce also called ACT’s managing director, Susan Trapnell, and learned that the theater had repeatedly racked up deficits, year after year, but usually found angel donors to bail it out at the last minute. The Veteranes decided the only right thing to do was write it a check for $10,000.

Philanthropists—and their friends—in cities all over the U.S. are receiving similar panicked phone calls from their charities. A number of cultural institutions have neared or actually declared bankruptcy in recent years, only to be rescued at the last minute. Sometimes one individual or family takes on the role of knight-errant, as Jack Taylor, the founder of Enterprise Rent-A-Car, and his two grown children did when they pledged $40 million as a challenge grant to save the St. Louis Symphony Orchestra five years ago. More often the trustees reach into their own pockets and cut a wide fund-raising swath through other existing benefactors and the community at large. ACT managed to collect its $1.5 million from a variety of sources. Board members alone gave $600,000. As the saying goes, the number one reason that people give money is because someone asks.

Crisis situations may offer donors an opportunity to feel particularly generous, but those versed in the basics of money management might well ask, as David Veterane did, what the heck is going on?

The problems many nonprofit institutions now face began, as they did with ACT, well before the economy foundered in 2001. Indeed, the easy money that flowed into nonprofits in the late 1990s cast a strange curse over the sector, tempting organizations to expand beyond their means. Particularly in the arts, many institutions discovered that they could afford to become larger, more sophisticated and more expensive to run, so they did. At the same time, because corporate supporters and audiences are increasingly national, small humble institutions that once were happy being small and humble suddenly were not. “It is hard to be just a neighborhood or regional institution now,” says Clara Miller, the president of the Nonprofit Finance Fund. “To some extent they have to create themselves as national destinations. Audiences are not as local.” These larger infrastructures and more extravagant programs naturally cost more to maintain, and a combination of roller-coaster economic conditions and increased competition have complicated their financial prospects.

The Veteranes had observed, in the years before the near-bankruptcy, that ACT seemed to be playing out of its league. A new artistic director, Gordon Edelstein, arrived in 1998 and began putting on excellent, but obviously expensive, shows. “It was as if he had a champagne diet on a beer budget,” David says. Still, he was happy to support the theater with a $10,000 annual corporate donation and several thousand dollars more in personal contributions, saying, “I guess the artistic talent available through ACT was worth the risk.”

For ACT and other nonprofits in similar straits, however, the most generous gift of all might be a dose of tough love. Because a production like the type staged by ACT costs about twice as much as it raises in ticket sales, a theater is a losing venture unless its fund-raising accelerates along with its budget. When Sheena Aebig joined the ACT board in July 2002, deficits had become such a way of life that trustees paid little mind to them. “There had been talk that the theater had been in financial trouble for a number of years, and I think there was this expectation that it would get resolved once again by year end, like it had before,” she says. “I think it was partially that the staff would deliver news that was sugarcoated. They would say, ‘Well, we’re a little thin, but we just got a big donation.’ ”

Recruiting Believers
Aebig happens to be a bankruptcy lawyer, so she had some idea about what it takes to get backers to believe in a failing venture. It was not enough to rattle a tin cup—that had been done before, too many times, and it was exactly that sort of stopgap fund-raising that had led to ACT’s serial deficits in the past. Aebig began to accompany the theater’s new president, Kate Janeway, to meetings with potential donors, explaining to them that a new team with a fiscally conservative approach was on board.
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