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“I forgot my passport” is not a phrase any chief pilot wants to hear after a
10-hour flight. Unfortunately, that is exactly what pilot Mike Santiago heard
recently from the owner of the Gulfstream V he had just landed at Moscow’s
Vnukovo Airport. The choice was clear: fuel up and head back to New York, or
allow the jet’s owner to try his luck with customs. But for foreigners entering Russia, a passport is not an optional piece of documentation; visitors are
advised to keep theirs on hand or risk jail time. Yet, because this jet owner
landed frequently at Vnukovo, and enjoyed a long-standing relationship with his
ground handlers, they gave him 24 hours to produce his passport. He called home
and had an assistant pick it up and grab the next flight to Moscow. “Don’t try
that at Sheremetyevo,” Santiago points out, referring to Moscow’s largest
commercial hub.
The first step to navigating Moscow’s world of private
aviation is to learn the options offered at the four airports serving the
city.
Vnukovo +7.095.436.8257 www.vnukovo-airport.ru/eng Located
seven miles southwest of the city, Vnukovo is one of the largest airports in the
country, and the best choice for corporate and private aircraft. Pilots liken it
to Teterboro Airport in New Jersey, across the Hudson River from New York,
because it caters to business aircraft. It has its own general aviation building
with a coffee shop, food service and a VIP lounge where officials handle customs
documentation. For a fee, you can arrange for full VIP treatment, including
porters to carry luggage, minibuses to transport you from the door of the
aircraft to the terminal, and expedited customs service. For information on VIP
services and fees, call +7.095.436.2582.
Streamline Ops, a ground handler,
offers at least one hangar for rent for visiting aircraft (+7.095.363.6565, www.streamline-ops.com). There are also
several hotels near the airport perfect for crew accommodations. Fuel service is
available through Refueling Complex (+7.095.436.7275).
Travelers should note
that Vnukovo is used by Russian politicians and visiting dignitaries. When
President Vladimir Putin departs or enters the country, the airport may be shut
down by security forces. In that case, travelers will likely be diverted to
Sheremetyevo. Sheremetyevo +7.095.578.9101 www.sheremetyevo-airport.ru Moscow’s
largest and busiest airport is located 17 miles northwest of the city. Once
known as Europe’s worst airport, Sheremetyevo has undertaken a massive
reconstruction effort to improve services it provides to the 12 million
commercial passengers who pass through each year. Because this airport caters to
commercial airlines, airport officials and staff tend to be less welcoming to
business jets and less flexible in terms of the VIP services offered. Only one
hangar, for example, is available for private jets; it is privately owned and
seldom available for rent. Fuel service is available through Air BP
(+7.095.787.6026).
Sheremetyevo does have advantages: Foreign travelers can
secure a transit visa at this airport. A transit visa, good for three calendar
days, is designed primarily for those making a stopover in Moscow. Plan to wait
four hours in the VIP lounge for a transit visa.
Domodedovo +7.095.323.8655 www.domodedovo.ru This is Moscow’s
up-and-coming airport, boasting its most modern buildings. Unfortunately, it is
located 28 miles southeast of the city. Given Moscow’s legendary traffic
congestion, expect a commute into the city of anywhere from 40 minutes to two
hours. Domodedovo has its own general aviation building with VIP services such
as expedited customs, a private waiting area, bar and private parking lot.
Contact the airport for services and fees.
Although hangars are available for
housing aircraft, they are only large enough to accommodate midsize business
jets, such as Hawkers, Citations or perhaps a Challenger. The airport may break
ground soon on hangars large enough to house Gulfstreams and Global Express
jets. Fuel service is available through Shell Aviation (+7.095.792.5625). Bykovo +7.095.554.8075 This is Moscow’s smallest airport, with the
shortest runway, and it generally handles only domestic travel. There are some
VIP services (+7.095.558.4040). Other aircraft services are provided by RusAero
(+7.095.755.5600).
After you have chosen your port of entry, you will have to
contact a ground handler. Currently, no Moscow airport has a Western-style FBO,
but this situation will likely change soon. Jet Aviation, an international
aviation services company based in Switzerland, recently announced that it will
open an FBO at one of Moscow’s airports in the next two years. Both foreign
travelers and the growing population of Russian private jet owners are looking
forward to the day when they will be able to receive jet management services,
maintenance and even complete outfitting in Moscow instead of housing their
aircraft in Switzerland, as many of them do now.
Ground Handlers
The best way to smooth your trip is to contact one of the city’s best ground
handlers, which are adept at providing every kind of service for business
travelers. | In the meantime, the best way to smooth your trip is to
contact one of the city’s best ground handlers, which are adept at providing
every kind of service for business travelers. They can handle everything from
securing overflight permissions, arranging a flight plan, providing weather
updates and securing visas, to finding upscale ground transportation, making
hotel reservations and ordering food for your galley. Every service has a fee,
but the costs tend to be reasonable. Be aware, however, that no two handling
companies are alike. Some have more experience with affluent business travelers
and their needs, while others are less motivated to provide the high level of
service business travelers may expect.
The two handling companies with the
best reputations in Russia are Streamline Ops and Far East Russian Air Services,
or FERAS. Most Fortune 500 companies use the latter, which has experience
serving the jets that carry the White House press corps during presidential
visits to Russia. FERAS (+7.095.436.6677, www.feras-cis.com) has operations in more
than a dozen Russian airports and is a good contact for anyone planning to
travel to smaller airports around the country.Streamline Ops
(+7.095.363.6565, www.streamline-ops.com) also has
expertise facilitating business travelers. The company is well connected at
regional airports throughout Europe and advises small commercial carriers on
conducting charters outside the country. Streamline Ops is also a charter
business itself, operating Challengers, Citations and Hawkers, and it has a
maintenance facility for those aircraft. It can find reliable mechanics for most
other types of aircraft, including Gulfstream Vs.
Of course, you can always
contact international handlers, such as Baseops International (800.333.3563),
Universal (800.231.5600) or Air Routing International (713.430.7200). However,
they will probably outsource your business to either FERAS or Streamline Ops,
and then charge a premium for it.
While ground handlers can find and
contract security professionals to guard an airplane or passenger, or to sweep
an aircraft for explosives or electronic devices before passengers board, most
companies prefer to hire a company inside the United States (such as Air
Security International, 713.430.7300) to assess security hazards. A domestic
security firm can either send security personnel ahead of the aircraft or
contract local security professionals. |