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Jennifer Oz LeRoy comes from a dramatic family. Her middle name
is a nod to her grandfather, Mervyn LeRoy, who produced The Wizard of Oz.
Her grandmother, Doris Warner, was the daughter of a Warner Bros. founder. Their
son (Jennifer’s father), Warner LeRoy, gets credit for creating the concept of
showy, theatrical restaurants as the owner of New York’s legendary Maxwell’s
Plum, Tavern on the Green and the Russian Tea Room.
LeRoy discovered she would take charge of Tavern on the Green
and the Russian Tea Room in early 2001, at the tender age of 22, during the
reading of her father’s will, which named her, the youngest of four siblings,
CEO of LeRoy Adventures.
Although she had worked in the restaurants, only then did she
learn of the Russian Tea Room’s mountainous debt. She eventually sold that
restaurant, but invested in Tavern, and today the business is stable and poised
for expansion. LeRoy spoke with features editor Emily DeNitto about extending
the family’s franchise.
How did you first get involved in the
business?
I started working at Tavern in 1998 when I
was 18. My dad had always wanted me to work in the business. I said I would work
at the restaurant only if I could do something different. I didn’t want to work
at the front desk. So I worked for the pastry chef, who had been there three
days. He was a really nice guy, and I thought, "Gee, I wouldn’t expect someone
who worked at Tavern to be this cheerful." It’s usually a very high-stress
situation. I walked past the hot line, and I was immediately sure that that was
the place I wanted to be—where all the action was.
Your dad could be difficult and intense, and yet you were attracted to exactly that element in the
restaurant.
Yes, and I don’t think he expected me to
say I wanted to work in the main kitchen. He was very proud of that. I think he
thought I would dabble in the pastry kitchen and then go to the front, but I
fell in love with it.
When he bought the Tea Room, he said he wanted me to work on
the opening team, and I said, "No, Tavern needs me, the kitchen needs me." But
then I talked to a very wise chef, and he said there’s nothing like working on
the opening of a restaurant—especially a restaurant of this caliber.
My dad marched me over to Armani, bought me a black suit, and I
was miserable. I wanted to be in my whites. In the meantime, I was enrolled at
Fordham University. I did my first year there while I was working at Tavern. The
second year, my dad was diagnosed with cancer, and that’s when he said to me, "I
don’t want to make you choose, but it seems like you really love working in the
business, and maybe you should give it a shot." He gave me the option.
How important is it to give children that
choice?
I definitely think it is important. There
can be real problems with some children from privileged backgrounds having a
work ethic at all. The way that my dad believed in me—that I was 20 years old
and he was asking me to be a part of what he did, but not demanding it—there was
just no question of what I would do.
An inspiring family is the Maccioni family [owners of
restaurant Le Cirque] because it is an old-school concept—the three sons all
work in the business and are passionate about it. [Their father] Sirio was a
window washer in Italy, and he has done something incredible: He’s taught his
sons how far hard work can get you. I think it is hard for a lot of families who
are extremely wealthy and successful; the parents worked so hard, and they don’t
want the kids to struggle. But then they don’t know the value of a dollar.
How did you learn the value of a dollar?
If we wanted an increase in our allowance,
we had to create a business plan to convince Dad. He gave us a test once where
instead of getting money once a week he gave it to us once a month. We had to
learn to manage our money.
That’s not the typical over-the-top image of Warner LeRoy.
There’s the story of your bat mitzvah, which featured airplanes performing
acrobatics.
Yes, but my Bat Mitzvah was tough because
my dad only told me I had to study for it about a year before. He had decided he
wanted to throw a big party.
But there were definite rules. You didn’t get a car until your
second year in college, things like that. My dad loved to shop and he loved to
be over-the-top, but there were rules. And my mother definitely helped. The
biggest arguments that I remember growing up were my father wanting us to get
dressed up and go to a dinner party and my mom wanting us to stay home and do
our homework.
Did you know you would be taking over the business once he
became ill?
He was very sick for about 15 months before
he passed away, but actually he was recovering. So it was a surprise when he
died. He had promoted me to director of operations of the Tea Room when I was
21, which was the most amazing moment of my life. It was a huge honor, and I
thought that
was a lot of responsibility.
And then you found out you were named CEO.
With the will. It read, "I love all my
children equally, but there will be one boss and one boss only, and that will be
Jennifer." When you’re the youngest of four, that’s surprising. But my siblings
were very dedicated to my father and to the family; they just didn’t want the
pressure of running the business. My sister Carolyn said, "Jenny, you don’t have
to do this. If you don’t want to, we’ll figure something else out." That was a
lovely thing.
Ownership of the business is shared equally among
you?
Yes. I’m in charge in terms of the work,
but we’re all owners. I think it’s the best thing. A family business is hard. If
you have ever worked with a friend, you know that they usually aren’t your
friend after that. It is a very fine line, and who wants to go home and have
dinner with your family and talk about business all night?
It hasn’t been easy—you had to close the Tea
Room.
We were finally making headway right before
9/11. We had merged things between Tavern and the Tea Room, and it was going
really well. If 9/11 hadn’t happened, we definitely would have made it. We lost
more than $1 million in business in the six months after 9/11.
The will also alerted you to some surprise
debt.
There was a building loan of about $15
million from a partner, Vornado Realty, on the Tea Room. It had to be paid, and
I got a little over $15 million for it. That was a huge accomplishment. I had
people telling me the building was worth $6 million and to file for bankruptcy.
But I kept saying, "I’m not sure that’s the right thing to do." And thank God.
Moments like that are building blocks of confidence.
And now you’re expanding the Tavern brand for the first
time.
We’re opening a restaurant near West Palm
Beach in Wellington, Fla. We had interest from Las Vegas and Atlantic City. But
the first thing to do was to have the original Tavern running tip-top. It is the
highest-grossing restaurant in the country, with about $37 million in annual
revenues.
So business in New York is improving?
Revenues are steady. We’ve put a lot of
money into it. I put $1 million into the kitchen in 2002. All the chandeliers
have been repaired; all the murals are new.
After 9/11, there was a drop in banquets and parties. Now it is
about evenly distributed—$18 million in private events is incredible for one
location. People think it is a huge space, but it isn’t. It is 27,000 square
feet, but 13,000 is kitchen.
I wouldn’t be expanding if I weren’t confident of where we’re
at with the business. We are more than ready. The new spot is the Equestrian
Club by Tavern on the Green. It is a private country club, a different feel from
the original Tavern. Wellington is becoming like the Hamptons. People go there
from November to April. The horse show is on a 300-acre property with 5,000
horses—the top horses, the best competitors and the wealthiest people. You have
the owner of Nextel, Bruce Springsteen and so on. There are tremendous amounts
of charities and events. They need a place like this.
Do you have a home there?
I rent every year, but I’m going to buy at
the end of the year. The investment possibility is just tremendous.
We’re partnered with Wellington Equestrian Partners. They want
to turn the town into a 12-month community. They have a future project to build
condos, hotels and a convention center. They bought a [restaurant] and asked if
I wanted to see it. I had fantasized about this place, but it had never been run
the way I thought it should be. This is my dream. I am a passionate rider and I
love to go to Wellington. I’d go to parties, and people would say, "I wish you
were down here to cater it," and I thought, "Why aren’t I?"
What kind of investment is it for you?
We’re 50-50 partners, putting in about $2
million each. The real thing for us is the partnership we’re establishing and
the possibility of being hospitality partners in the future. The only hotel down
there right now is a Hampton Inn. I’d love to be involved in a hotel project. I
also fantasize about reopening Maxwell’s Plum.
Photograph by Thomas Hart Shelby. |