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/ Home / Editorial / Commentary-People / Politics, Policy & Finance /
Opportunities & Exposures: Policy
Business Blockades
William W. Lewis
11/01/2005

The euphoria that broke out in the early 1990s at the World Bank and among development economists is long gone. The fall of the Berlin Wall and the wave of democracy and market reform that swept around the world did not lead to a new growth path for poor countries. Instead, disillusionment with conventional prescriptions for good economic policy now spans the globe from Russia to Argentina to Korea.

Advice from the World Bank is fine as far as it goes. However, it woefully underestimates the pernicious effect of distortions in competition at the level of day-to-day operations of companies in poor countries. Poor countries become rich when more-productive firms compete with less-productive firms and force the less-productive firms to increase their productivity or fail. In virtually all poor countries, this process is proceeding at less than half its potential rate—and sometimes not at all.

Because Japan is a strange combination of a very rich country and an almost poor country, it demonstrates how these distortions can affect an economy. Japan’s productivity in manufacturing cars, steel, machine tools and consumer electronics is the highest in the world, and 20 to 30 percent greater than U.S. companies in these industries. But Japan’s productivity in food processing, the largest employer of all, is only one-third that of its U.S. counterpart. In the much larger service industries, productivity in Japanese retailing is 50 percent that of the U.S., and in residential construction, it is only 40 percent that of the U.S. The net result is that Japan’s GDP per capita is only about 70 percent that of the U.S., despite its extraordinary performance in selected manufacturing industries.

If all of Japan’s industries performed like autos, steel, machine tools and consumer electronics, Japan would be by far the richest country in the world. All these industries have intense, relatively undistorted competition in Japan and in other large markets around the world. On the other hand, if all Japan performed like Japanese retailing, housing construction and food processing, then the country would just be emerging from the ranks of poor nations.

These differences are occurring within one country where the same fiscal, monetary, exchange-rate, education, health care, infrastructure and property policies apply equally across industries. So clearly something important is going on at the microeconomic level, where distortions are powerful enough to offset all the macro conditions.

Retailing, for example, shows these distortions. Japan’s productivity in retailing is so low because half of retailing employment is found in mom-and-pop shops, compared with 15 percent in the U.S. Mom-and-pop shops in Japan don’t have to sell very much to stay in business because they receive heavily subsidized loans. Their assets easily cover the principal, while their shops sit on some of the most valuable real estate in the world. Moreover, capital gains taxes are high and estate taxes are low, so shopkeepers have no incentive to sell during their lifetime.

Competition to the mom-and-pop shops was depressed for years through zoning laws that ruled out big-box stores like Wal-Mart. Even when these laws were overturned, they were replaced by environmental considerations—and the boards that rule on these include local shopkeepers. Building highly productive retailing stores in Japan is so arduous that Carrefour, the world’s most successful international retailer, recently withdrew from Japan completely.

These micro distortions to competition are difficult to eliminate. First, they are hard to find. Each distortion is unique to its market, and there are roughly 100 markets that matter in any comprehensive economy. Second, all incumbents protected by the distortions are against removing them. These incumbents often constitute an effective majority in poor countries.

The economic history of rich countries and the state of poor countries today show that democracy is necessary, but not sufficient, to abolish distortions. Consumers are the only countervailing majority to the incumbent special interests. Only when politicians learn that they can be successful campaigning against special interests on behalf of consumers do democracies have a chance of removing the distortions. The resulting competition, intense but fair, yields better products and services and lower prices for consumers. This is how countries get rich.

Art by Matt Mahurin.

William W. Lewis, founding director of the McKinsey Global Institute, is the author of The Power of Productivity.
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